Refund & Cancellation Policy

The free plan has no charge and nothing to cancel. You can stop using it at any time.

• You can cancel a paid subscription at any time from your account.
• On cancellation, your plan stays active until the end of the period you have already paid for; it is not renewed after that.
• After the period ends, your account moves to the free plan — your data is retained, subject to plan limits.

• Subscription fees already paid are generally non-refundable, since access is provided for the full paid period.
• If you were charged in error, or there was a genuine billing problem, contact us within 7 days and we will review and, where appropriate, refund.
• Approved refunds are returned to the original payment method through our payment partner; the time to reflect depends on your bank or provider.

Charges for WhatsApp messages sent beyond your plan’s included allowance reflect a service already delivered and are non-refundable.

Email hello@astrabill.com from your registered email with your account details and the reason for the request. We aim to respond within 3 working days.